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View compareCancellation Policy
At Rossbee, we aim to ensure a smooth shopping experience for our customers. We understand that situations may arise where you need to cancel your order. Please review our cancellation policy below for details:
Orders can be cancelled within 24 hours of placing the order.
Once the 24-hour window has passed, cancellation requests cannot be processed as the order will have moved to fulfilment.
How to Cancel
To cancel your order, email our customer service team at support@rossbeee.com with your order number and reason for cancellation within the specified timeframe.
Non-Cancellable Orders:
Orders that have already been processed, shipped, or delivered cannot be canceled.
Refund for Canceled Orders:
The amount for the canceled order will be added to your store credit or customer wallet.
Important Notes:
Rossbee reserves the right to decline cancellation requests that do not meet the above conditions.
We appreciate your understanding and thank you for shopping with Rossbee. For further assistance, feel free to reach out to our support team!
Order Cancellation:
Cancellation TimeframeOrders can be cancelled within 24 hours of placing the order.
Once the 24-hour window has passed, cancellation requests cannot be processed as the order will have moved to fulfilment.
How to Cancel
To cancel your order, email our customer service team at support@rossbeee.com with your order number and reason for cancellation within the specified timeframe.
Non-Cancellable Orders:
Orders that have already been processed, shipped, or delivered cannot be canceled.
Refund for Canceled Orders:
The amount for the canceled order will be added to your store credit or customer wallet.
Important Notes:
Rossbee reserves the right to decline cancellation requests that do not meet the above conditions.
We appreciate your understanding and thank you for shopping with Rossbee. For further assistance, feel free to reach out to our support team!