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View compareReturn & Exchange Policy
At Rossbeee, our priority is to provide you with high-quality products and a smooth shopping experience. While we do not accept returns, we understand that you may need to exchange items due to variations in fit or fabric. Below are the details of our policy to guide you through the process.
Exchange Policy:
- Timeframe: Exchanges are allowed within 3 days of receiving your order.
- Condition: The item must be in new and unworn condition with all original tags attached.
- Value: Exchanges are permitted for items of equal or lesser value only.
- Limitations: Only one exchange per order is allowed.
Return Policy:
- No Returns: We do not accept returns or provide refunds. All sales are final.
- Order Review: Please review your order carefully before completing your purchase.
How to Request an Exchange:
- Contact Us: Email our customer service team at support@rossbeee.com within 3 days of receiving your order. Include your order number and the reason for the exchange.
- Inspection: Ensure the product is unused, undamaged, and in its original condition without stains, scratches, tears, or rips.
- Shipping: Customers are responsible for the shipping costs associated with returning the item for exchange.
Important Notes:
- Exchanges are allowed only once per order.
- We reserve the right to decline exchanges if the product does not meet the above conditions.
Thank you for choosing Rossbeee. We value your trust and look forward to serving you again!